Shipping & Returns

NO RETURNS OR EXCHANGES

* All of our Items are custom printed just for you once ordered, so we do not allow/accept returns/exchanges.

* If there are any issues with the purchase, please massage us and we will replace it ASAP

Thank you for supporting our small business!

To start a return, you can contact us at bydesigngifts@usa.com. Please note that returns will need to be sent to the following address:

By Design Gifts

1885 FM 2673

Unit 12

Canyon Lake, Tx 78133

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at bydesigngifts@usa.com.

Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.